Reliant Energy-CARE Program

If you are a customer of Reliant Energy then you might qualify for their CARE program which can provide funding for your electricity bill.  They also might allow a payment due date extension under certain conditions.  This means you would be allowed extra time beyond your original due date to pay your balance without fear of disconnection.  However, you may be assessed a 5% late fee, a disconnection notice fee (if you received a disconnection notice) and a disconnect recovery fee.  You must call 1-866-RELIANT to request an extension.  In certain situations, they can also arrange a deferred payment plan, which will allow you to pay the balance you owe in installments along with your regular monthly bill.  On a deferred payment plan, you are typically expected to pay 50% of what you owe up front.  You will pay the rest in installments along with your next few current monthly bills.  Please call 1-866-RELIANT to discuss your situation with an agent.

URL:  http://www.reliant.com
*click on “About Us” at the bottom of the page, then “Inside Reliant”, and “Financial Help”