The Student Support Services website has been established to provide our students with easy access to the resources they need to be successful in their chosen educational paths. We encourage all students to use this site as a starting point for accessing their academic resources.


Jonathan Daniels – Director of Campus Administration
Phone: 865-914-5221
Email: Jonathan.daniels@remingtoncollege.edu

Katie Carraway – Asst. Director of Campus Administration/Director of Admissions
Phone: 865-914-5222
Email: katie.carraway@remingtoncollege.edu

Joshua Bowers – Campus Dean
Phone: 865-914-5223
Email: joshua.bowers@remingtoncollege.edu

Paul Valentino – CJ Program Chair
Phone: 407-562-5625
Email: paul.valentino@remingtoncollege.edu

Office Hours:
Monday: 10am-6pm EST
Tuesday: 7pm-9pm EST
Thursday: 7pm-9pm EST
Friday: 10am -6pm EST
Sunday: 7pm-9pm EST

Sametra Delaney – Pharmacy Tech Program Chair
Phone: 318-671-4092
Email: Sametra.delaney@remingtoncollege.edu

Office Hours:
Monday-Friday: 10am-1pm EST

Paul Gleason – Database Management and Digital Graphic Art Program Chair
Phone: 407-562-5526
Email:  paul.gleason@remingtoncollege.edu

Office Hours:
Monday – Thursday: 8am-2pm EST
Monday: 6pm – 8pm EST
Wednesday: 7pm- 9pm EST
Friday/Saturday/Sunday – As requested

Elaina Jacobs – General Education Program Chair
Phone: 407-562-5759
Email: elaina.jacobs@remingtoncollege.edu

Office Hours:
Monday and Wednesday: 9am-4pm EST
Tuesday and Thursday: 12pm-6pm EST

Kimberly Otterstetter – Organizational Management and Restaurant, Hospitality and Retail Management
Phone: 313-701-8427
Email: Kimberly.otterstetter@remingtoncollege.edu

Office Hours:
Wednesday: 5pm-8pm EST
Friday: 12pm-2pm EST

Mollie Surguine – General Education Program Chair
Phone: 407-562-5516
Email: mollie.surguine@remingtoncolleg.edu

Office Hours:
Thursday: 3pm-5pm EST

Aimee Aufdermauer- Medical Assisting Program Chair
Phone: 407-562-5620
Email: aimee.aufdermauer@remingtoncollege.edu


Omar Cardenas – Registrar/Retention Coordinator
Phone:  865-914-5224
Email: omar.cardenas@remingtoncollege.edu

Getting Started

Answers to Your Questions

When can I access Brightspace?

All students will have access to Brightspace three weeks prior to the term start. Your preliminary access will allow you to review and complete the student orientation shell, which will help you become more familiar with the features and functionality of the system.

When can I access my actual course?

All courses will open up on Monday at 12:01am on the day of the term start.


Use the following form to request both official and unofficial transcripts

[popup_trigger id="6095" class="refer-a-friend" tag="span"]Transcript Request[/popup_trigger]


Use the following form to submit an education verification request

[popup_trigger id="6102" class="refer-a-friend" tag="span"]Education Verification[/popup_trigger]


With our classes moving to an online format due to the COVID-19 Pandemic, it is important that our students are aware of strategies that can be implemented to help ease the transition to virtual learning. Please use the resources collected below as guidance on being successful in an online environment.

The first thing you need to realize is that online courses are not an easier way to learn, but rather a more convenient one. To successfully learn online, you need to dedicate a significant amount of your time, consistently attend the program, be concentrated while studying, and fully commit to your learning process, just as you would do for a regular course.

One of the biggest benefits of online learning is flexibility, but too much freedom can pose new challenges. Find ways to structure and optimize your time for when and where you learn best and keep your learning on track.

Set aside time for learning: This doesn’t mean you need to find four-hour blocks, three days a week. Online learning is designed to be modular and flexible. You may find 15 minutes to watch a short video lecture and write a three-sentence reflection post. But of course, other learning activities will require more time. Be planful and dedicate time to learn as you would to exercise or spending time with friends.

Track deadlines: Add important due dates to a calendar so you don’t miss important deadlines.

Minimize distractions: As much as you can, minimize distractions both in your physical environment and your digital environment. Close web browser windows not relevant to your learning, keep the TV off, etc.

Online learning comes with connections to both world-class professors and a global community of passionate classmates. Find ways to connect with these rich learning communities, from participating in forums to networking with peers.

While it may be constructive to look for answers to your online course-related questions independently, hesitating to contact your online instructor when you are stuck may be problematic.

Keep your instructor informed: Ask your instructor for help when you need it—let them know if you are ill, unable to log on, etc.

Virtually meet and interact with your learning peers: You are not alone! Introduce yourself, answer questions posted by the instructor in the discussion forums, and respond to your peers’ posts.

Create a social network group: In addition to forums, create a distinct space, such as a Facebook group or a Whatsapp chat, for you and your classmates to connect, share interests, and support each other.

Create virtual study groups: Keep the line open and find ways to connect with your learning peers in small study groups. Video chat apps are a great way to do this.

Give and expect respect: Especially during asynchronous communication like discussion boards and email, it can be easy to misconstrue someone’s meaning. Like you, your peers are real people. Do your part to foster a respectful, supportive community.

The online learning environment can introduce a steep learning curve for those who are not comfortable with new technology. Fortunately, we have plenty of resources available so that all of your questions and concerns can be addressed in a timely manner.

Ask for help: Whether it is your instructor or the support resources inside of Brightspace, use the support resources we have provided when you run into obstacles.

Minimize distractions: As much as you can, minimize distractions both in your physical environment and your digital environment. Close web browser windows not relevant to your learning, keep the TV off, etc.

Always save your work: Save your work locally on your computer and/or in the cloud where you can easily access it. For example, draft essays in a word processing application or in an email to yourself then cut and paste your work into the course LMS (learning management system) to turn in your assignment.

Gather your tech: If the course requires video conferencing software, download the app and test well before a live lecture begins. If assignments are uploaded to a cloud service (e.g., Google Drive, Dropbox), make sure you have the required account details or access information in advance of a deadline.

Self-care is important to your successful learning experience. A healthy mind (and body) is a mind ready for learning. Keep a growth mindset as you adapt to new circumstances. Your success has as much to do with your effort as it has to do with your ability.

Stay healthy by getting adequate rest, nutrition and exercise. Take proactive steps to take care of yourself. Keep a growth mindset as you adapt to new circumstances. Your success has as much to do with your effort as it has to do with your ability.

Advocate for your learning needs: Ask for flexible ways of participating in the class that work for you. This is important for learners who require specific accommodations, such as a note taker or extended test time, but is also important for all learners.

Schedule breaks: Get up and walk around, go outside, schedule your distractions, don’t forget to move. Plenty of apps exist to keep you on task and turn off distractions, as well as remind you to get up and take breaks.

Maintain healthy habits: Your brain, like your body, needs rest and exercise. Get sleep, stay hydrated, go outside, eat well.

Online learning requires motivation to complete tasks, stay engaged, and make progress. When you’re not surrounded by classmates and instructors in a physical setting, it may be tempting to procrastinate.

Some online learners may start out fully engaged and then discover that their motivation wanes. When this happens, they may fall behind. Lack of motivation is a common challenge for all types of students. Be aware that this may be an issue and know how to overcome it.

Show up: The more involved you are with your education, the more it's top of mind. Log in daily to see course updates and class discussions. Connect with other students and share questions or perspectives. Communicate with faculty. If you need help, ask for it.

Schedule study time: You should make school a part of your schedule so you already have the time blocked off to check in. Remember to focus on one task at a time and use your time management techniques to make your study sessions more effective.

Practice positive self-talk: Talking to yourself in affirming ways can help you stay focused on your goal and improve your confidence. Ultimately, you are the only person who determines your success. When you tell yourself positive statements regarding school, you'll start to ingrain those beliefs and reap the benefits.

Career Services

Our Career Services department works with our students and graduates to support them in their job search. From resume writing and interviewing techniques, to making connections with employers and holding job fairs, we provide support to current students and graduates.

Department Hours

Monday: 8am – 7pm
Tuesday: 7am – 7pm
Wednesday: 8am – 7pm
Thursday: 7am – 7pm
Friday: 8am – 5pm

Financial Aid

The process of deciding how to pay for your education can be an intimidating experience if you have never gone through it before. Fortunately, our financial aid officers are on hand during the enrollment process to make sure you are aware of all of your options and have filled out the appropriate paperwork to ensure a smooth transition into your educational journey.

Department Hours

Monday through Thursday from 8:00 AM to 9:00 PM EST
Friday from 8:00 AM to 6:00 PM EST

Did you know that most students rely on some form of financial aid to help pay for their education?(2) Some receive grants, others get scholarships and still others take out loans.If you qualify, you too might be able to get some financial assistance. Regardless of your situation, you can definitely get help figuring out what options are available to you. Each student’s needs vary. In order to qualify for different types of financial aid, you will need to meet the following conditions.

You may have to:

  • Demonstrate financial need.
  • Have earned either a high school diploma or GED (or an acceptable equivalent).
  • Have a valid Social Security number.
  • Be a U.S. citizen (or an eligible non-citizen).

(1)Source: college.govSM: Get the Basics: Financial Aid 101.

The U.S. Department of Education uses the Free Application for Federal Student Aid, known as the FAFSA, to determine the types of aid for which you are eligible.The FAFSA is completed online. However, if you need assistance completing the application a Remington College Student Finance Associate is only a call away if you need help at any point. You can also visit www.studentaid.ed.gov.

Federal School Codes

  • Baton Rouge: 030265
  • Cleveland: 030265
  • Columbia: 030265
  • Dallas (Garland): 030265
  • Ft. Worth: E00673
  • North Houston (Greenspoint): 030265
  • Houston Southeast (Webster): 030265
  • Lafayette: 030265
  • Memphis: 030265
  • Mobile: 030265
  • Nashville: 030265
  • Online: 030265
  • Shreveport: 030265

We are Remington College: a non-profit, accredited career training school focused on the needs of students who are ready to make a change. While no reputable college can guarantee employment after graduation, our programs are expected to be in demand by local employers and were created to help students gain a personal understanding of their field. When our students graduate, many of them do so with skills and credentials to be proud of.

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